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Louis Spencer‑Playford

Digital Design · Web Development · Operations & Experience

Open to freelance Contact Download CV

Experience

Operations & Digital Workflow

Aerix Motor Group

Ongoing · On‑site/Hybrid

  • Supported operational processes, documentation, and customer journey improvements.
  • Built and organized digital assets to streamline internal communication and hand‑offs.
  • Contributed to efficient systems that help teams deliver consistent service.
OperationsDigital WorkflowProcess Design

Event Operations & Experience Design

IOW Ferries Group

Project‑based · Festivals

  • Designed operational flows and staff structures for Sea & Sky festival events.
  • Mapped visitor experience and on‑site logistics for high‑volume scenarios.
  • Aligned cross‑team operations with clear, practical documentation.
OperationsExperience DesignLeadership

Digital Marketing & Loyalty

LNDLUXE LTD

Ongoing · Remote

  • Produced content, planned social calendars, and developed reward‑led engagement.
  • Helped grow brand presence and repeat customer value through structured campaigns.
  • Collaborated on creative direction and performance‑focused messaging.
MarketingSocial MediaLoyalty Strategy

Education & Coursework

Information Technology (Coursework)

Projects across branding, databases (Access), documents (Word), spreadsheets (Excel), and graphics (Photoshop). Focus on building a full mini‑business stack and understanding real‑world workflows.

Let’s build something great

Send a brief and I’ll propose an approach with timelines and deliverables.

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